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Flourish Health Australia
Woman in wheelchair playing with child in a park, representing NDIS community participation

NDIS-Aligned Allied Health in Melbourne

Flourish Health provides in-home occupational therapy and speech pathology for NDIS participants across Melbourne. We are an NDIS-aligned provider, meaning we work with plan-managed and self-managed participants who have the flexibility to choose their own providers.

Our therapists come to you. Whether you need a functional capacity assessment, daily living support, communication therapy, or early intervention, we deliver therapy in your home, school, or community setting so you receive support where it matters most.

  • AHPRA-registered therapists with NDIS Worker Screening
  • NDIS-aligned pricing
  • In-home across Melbourne metro, telehealth across Victoria
  • No GP referral needed
  • Typically see new clients within 1-2 weeks

NDIS Services We Provide

Occupational Therapy

Daily living support, skill-building, mental health OT, home safety assessments, and assistive technology recommendations.

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Speech Pathology

Speech and language therapy, early intervention, social communication support, and AAC for children and adults.

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Functional Capacity Assessments

Comprehensive in-home assessments for NDIS access requests, plan reviews, SIL/SDA applications, and equipment funding.

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Home Modifications

Assessment and recommendations for grab rails, ramps, bathroom modifications, and other changes to make your home safer and more accessible.

Assistive Technology

Assessment, prescription, and training for mobility aids, pressure care equipment, communication devices, and smart home technology.

Telehealth

Secure video sessions for therapy, goal reviews, parent coaching, and NDIS consultations from anywhere in Victoria.

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NDIS Funding and How It Works

Understanding NDIS plan management types

How your NDIS plan is managed determines which providers you can access. There are three management types:

Self-managed

You manage your own funds and pay providers directly. Full flexibility to choose any provider, registered or unregistered. You can access Flourish Health.

Plan-managed

A plan manager handles invoicing and claims on your behalf. You can still choose any provider, including unregistered providers like Flourish Health.

NDIA-managed

The NDIA manages your funds directly and pays registered providers only. Flourish Health works exclusively with plan-managed and self-managed participants.

Not sure how your plan is managed? Check your NDIS plan document or ask your support coordinator. If your funding is currently NDIA-managed and you want to access Flourish Health, you can request a change to plan-managed at your next plan review.

What the NDIS funds for therapy

Occupational therapy and speech pathology are typically funded under Capacity Building supports in your NDIS plan. The specific budget lines include:

  • Improved Daily Living (CB Daily Activity) - the most common funding line for OT and speech pathology, covering assessments, therapy sessions, report writing, and equipment recommendations
  • Improved Relationships - for therapy focused on social skills, communication, and building relationships
  • Improved Health and Wellbeing - for therapy related to physical health, mental health, and exercise
  • Core - Assistance with Daily Life - in some cases, core funding can be used for therapy that supports daily living tasks

Your support coordinator or plan manager can confirm which budget line applies to your goals. If you are unsure, contact us and we can help you identify the right funding category.

Why choose an unregistered provider?

Being an NDIS-aligned (unregistered) provider does not mean lower quality. All our therapists hold the same qualifications and clearances as therapists at registered providers. What it does mean is:

  • Shorter wait times - registered providers often have long waitlists due to high demand from NDIA-managed participants
  • More flexibility - we can tailor session length, location, and approach without rigid NDIA reporting requirements
  • Same qualifications - our occupational therapists hold AHPRA registration, NDIS Worker Screening, Working With Children Checks, and professional indemnity insurance
  • Same rates - our pricing aligns with the NDIS Pricing Arrangements and Price Limits, the same rates charged by registered providers
  • Choice and control - the NDIS is designed to give you choice over your providers. Plan-managed and self-managed participants have the right to choose any provider

Rates and pricing

Our rates align with the NDIS Pricing Arrangements and Price Limits. Here is a summary:

Item Rate
Therapy session (OT or speech pathology) $193.99/hr
Travel (per kilometre) $0.99/km
Travel time (capped) Max 30 mins per trip
Report writing $193.99/hr
Cancellation (less than 2 clear business days) 100% of session fee

We provide a clear quote before your first session. There are no hidden fees or surprise charges. If you have questions about how your funding works, we are happy to walk you through it.

Getting started with NDIS therapy

Accessing therapy through the NDIS does not need to be complicated. Here is what you need to get started with Flourish Health:

  • An active NDIS plan with Capacity Building funding (Improved Daily Living or similar)
  • Plan-managed or self-managed plan management
  • Your plan manager's details (if plan-managed) so we can send invoices directly
  • No GP referral is needed - you, a family member, or your support coordinator can contact us directly

Who can access Flourish Health?

We accept plan-managed and self-managed NDIS participants, as well as private and other funded clients.

Self-Managed NDIS

You manage your own NDIS funds and choose your providers directly.

  • Pay Flourish Health directly from your plan
  • Claim from the NDIS portal after each session
  • Full flexibility to choose any provider
We accept self-managed

Plan-Managed NDIS

A plan manager handles your invoicing and claims on your behalf.

  • Your plan manager pays Flourish Health directly
  • No upfront cost to you
  • Can access registered and unregistered providers
We accept plan-managed

Private Pay

No NDIS plan? Self-fund your therapy with no external funding or referral required.

Home Care Packages

Therapy can be included in your government-subsidised Home Care Package.

TAC / WorkSafe

We accept Transport Accident Commission and WorkSafe Victoria funding.

Your NDIS journey with Flourish Health

From your first contact to ongoing therapy, here's how it works.

Step 1

Get in Touch

Call us, submit a referral, or have your support coordinator reach out.

Step 2

Therapist Match

We match you with a therapist based on your goals, location, and availability.

Step 3

Initial Assessment

Your therapist visits you at home to understand your needs and set goals together.

Step 4

Therapy Plan

We create a plan aligned with your NDIS goals, budget, and daily priorities.

Step 5

Ongoing Support

Regular sessions at home or via telehealth. We adjust as you progress toward your goals.

Frequently Asked Questions

What is Flourish Health's NDIS registration status?

Flourish Health is an NDIS-aligned provider (unregistered). This means we work with plan-managed and self-managed NDIS participants. Plan-managed and self-managed participants have the freedom to choose any provider, registered or unregistered. We work exclusively with plan-managed and self-managed funding.

What is the difference between plan-managed, self-managed, and NDIA-managed?

Self-managed: You manage your own NDIS funds and pay providers directly. You can choose any provider.
Plan-managed: A plan manager handles your invoices and claims. You can still choose any provider, including unregistered providers like Flourish Health.
NDIA-managed: The NDIA manages your funding and pays providers directly. NDIA-managed participants can only use registered providers. Flourish Health works exclusively with plan-managed and self-managed participants.

How much does NDIS therapy cost?

Our rates align with the NDIS Pricing Arrangements and Price Limits at $193.99/hr. Travel is charged at $0.99/km, capped at 30 minutes per trip. We provide a clear quote before your first session so there are no surprises.

What NDIS budget categories cover therapy?

Occupational therapy and speech pathology are typically funded under Capacity Building - Improved Daily Living (also known as CB Daily Activity). Some goals may fall under Improved Relationships, Improved Health and Wellbeing, or Core - Assistance with Daily Life. Your support coordinator or plan manager can confirm which budget line applies.

Do I need a referral to access NDIS therapy?

No GP referral is needed. You, a family member, support coordinator, or plan manager can contact us directly. If you have a support coordinator, they can make the referral on your behalf.

Can I switch to Flourish Health from another provider?

Yes. As a plan-managed or self-managed participant, you have the right to change providers at any time. There are no lock-in contracts. Simply contact us and we will arrange a smooth transition, including requesting any relevant reports from your previous provider (with your consent).

What areas do you cover?

We provide in-home therapy across Melbourne metro, including south-eastern, eastern, northern, and western suburbs (including Werribee and the Wyndham area). For participants outside Melbourne metro, we offer telehealth sessions across all of Victoria.

How do I get started?

Fill out our referral form, call us on (03) 7043 7778, or email admin@flourishhealth.com.au. We aim to schedule your first appointment within one to two weeks.

Can't find what you're looking for? We're happy to help.

Ready to get
started?

No referral needed. Get in touch and we'll match you with the right therapist for your goals.

Occupational therapist during a home visit in Melbourne

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